1. Purpose of This Page
This page describes the general principles governing payments on the CryptKi website.
It must be read together with the General Terms & Conditions of Sale, the Privacy Policy, the Returns & Refund Policy, and the Shipping Policy, which together define the contractual framework applicable to orders placed on CryptKi.com.
2. Available Payment Methods
CryptKi accepts electronic payment methods made available during checkout.
The payment options offered for a given order may vary depending on factors such as:
the Customer’s delivery country,
the checkout environment and technical compatibility,
regulatory or operational constraints.
Only the payment methods displayed at checkout at the time of order placement are available for that order.
CryptKi does not accept cash, cheques, or offline payment methods unless explicitly stated otherwise.
3. Payment Processing
Payments are processed through secure third-party payment service providers.
CryptKi does not process payments manually and does not intervene in payment authorisation decisions.
A contract of sale is formed only once the payment has been successfully confirmed.
If a payment is refused, interrupted, cancelled, or fails for any reason, the order is not confirmed and will not be processed.
4. Security of Payments
CryptKi does not store and does not have access to:
full payment card numbers,
card security codes,
banking credentials,
wallet authentication data.
Payment information is handled directly by the selected payment service provider in accordance with applicable security standards.
Customers are responsible for ensuring that they are authorised to use the selected payment method and that sufficient funds or credit are available.
5. Payment Confirmation
Once payment is successfully completed, an order confirmation is sent to the Customer by email, and the order becomes eligible for processing and shipment in accordance with the Shipping Policy.
If the Customer does not receive an order confirmation, they should verify the payment status with their payment provider before contacting CryptKi.
6. Failed or Refused Payments
Payments may be refused or blocked for reasons including, but not limited to:
insufficient funds,
incorrect payment information,
security checks performed by payment providers or issuing institutions,
technical incidents,
suspected fraud.
CryptKi cannot override or influence payment authorisation decisions and shall not be held liable for consequences arising from refused or failed payments.
7. Prices, Currency, and Charges
All prices on CryptKi.com are displayed in euros (EUR) unless stated otherwise.
Prices include applicable VAT based on the Customer’s delivery address and in accordance with applicable tax regulations.
Any fees charged by banks or payment service providers (such as foreign currency fees or issuer fees) remain the sole responsibility of the Customer.
8. Refunds
Approved refunds are issued exclusively using the original payment method used for the purchase, in accordance with the Returns & Refund Policy.
Refund processing times depend on the payment provider and the Customer’s financial institution and are outside CryptKi’s direct control.
9. Fraud Prevention
CryptKi reserves the right to suspend or cancel an order in case of suspected fraud, abnormal transaction patterns, or inconsistencies between payment and order information.
Additional verification may be requested before order processing.
10. Relationship With Other Policies
This page must be read in conjunction with the General Terms & Conditions of Sale, the Returns & Refund Policy, the Shipping Policy, and the Privacy Policy.
Mandatory consumer protection laws prevail over any conflicting provision.